Doc Assist
Doc Assist enables you to ask questions within your application and receive quick, accurate answers using generative AI and proprietary product documentation.
Benefits
- 24/7 availability: Get instant help anytime
- In-product access: No need to leave your current workflow
- Personalized responses: Receive relevant and concise answers
- Nested questions: Ask follow-up questions for deeper understanding
Perform the following to use Doc Assist,
- Select the Lineos icon in your insightsoftware product. The Lineos chat window opens with the Doc Assist tab selected by default.
- From the dropdown menu, select the insightsoftware product you need information about.
- In the Ask Lineos text box, enter your question. For example, How do I add a user?
- Select Enter or select the upward arrow icon. Lineos provides a tailored response.
- Optionally, under the References section, select any related help articles to view additional information from the documentation website and knowledge base.
- Optionally, select Clear to clear up the current chat session and start a new conversation.